1. TERMS DEFINITIONS
In this proposal, the following terms shall have the meanings attributed to them:
– “Agreement” refers to the mutual understanding and acceptance of the terms outlined herein.
– “TicketsFest Platform” refers to the online platform operated by Fundacja Voices from Ukraine, registered in Poland, offering entertainment and related services through ticket purchases.
– “Purchaser” pertains to the individual or entity purchasing tickets through the TicketsFest Platform.
– “Organizer” signifies the entity responsible for hosting the event.
– “Event” denotes the entertainment service for which tickets are offered through the TicketsFest Platform.
– “Nominal Ticket Cost” represents the original price of the ticket, excluding any additional charges.

2. PRECONDITIONS
By utilizing the TicketsFest Platform, the Purchaser agrees to abide by the terms and conditions detailed in this Agreement, as well as adhere to the EU GDPR regulations and Polish law.

3. SUBJECT OF THE AGREEMENT
This Agreement outlines the terms under which the Purchaser can obtain access to entertainment and related services by purchasing tickets through the TicketsFest Platform.

4. GENERAL CONDITIONS
The terms and conditions detailed herein apply to all ticket purchases made through the TicketsFest Platform, unless explicitly stated otherwise.

5. TICKET ORDERING PROCEDURE (CONCLUSION OF AN AGREEMENT)
5.1 The Agreement between the Purchaser and Fundacja Voices from Ukraine is formed when the Purchaser successfully completes the ticket ordering procedure on the TicketsFest Platform.

6. RULES OF ACCEPTANCE
By completing the ticket ordering procedure, the Purchaser acknowledges their acceptance of the terms of this Agreement.

7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1 The Purchaser has the right to purchase tickets for events listed on the TicketsFest Platform according to the specified terms.
7.2 The Organizer reserves the right to determine event terms, including ticket pricing, availability, and event details.
7.3 Both parties are obligated to adhere to the Platform’s rules, comply with applicable regulations, and provide accurate information.

8. RECEIVING THE TICKETS BY THE PURCHASER
Purchased tickets will be made available to the Purchaser through the TicketsFest Platform or delivered electronically via the provided email address.

9. SPECIFIC REGULATIONS CONCERNING ELECTRONIC TICKETS
Electronic tickets (e-tickets) will be provided to the Purchaser via email or through the Platform. E-tickets must be presented for entry to the event. Sharing or duplicating e-tickets is strictly prohibited.

10. AGREEMENT TERMINATION PROCEDURE
This Agreement remains in effect until the completion of the event for which the ticket was purchased.

11. REFUNDS
11.1 Refunds to a Purchaser are only applicable in the case of event cancellation by the Organizer. The Organizer will refund only the Nominal Ticket Cost.
11.2 The refund procedure requires the Purchaser to fill out a form provided by the Organizer, including necessary details for processing the refund.
11.3 The Purchaser acknowledges their understanding of the reasons for event cancellation and agrees to the refund conditions without the right to dispute or invalidate payment.

12. PERSONAL DATA
Personal data collected during the ticket purchasing process will be processed in accordance with EU GDPR regulations and the Privacy Policy of Fundacja Voices from Ukraine.

13. FORCE MAJEURE
In the event of force majeure circumstances that prevent the execution of the Agreement, both parties are exempt from liability for the duration of such circumstances.

14. RESPONSIBILITY OF THE PARTIES
Both parties are responsible for complying with applicable laws and regulations and for the accuracy of the information provided.

15. SETTLEMENT OF DISPUTES

Disputes arising from this Agreement will be resolved in accordance with Polish law and referred to the competent court. By completing the ticket ordering procedure on the TicketsFest Platform, the Purchaser acknowledges their understanding of and agreement to these terms and conditions. This Agreement is effective from the date of ticket purchase and remains valid until the event’s completion.