Privacy Policy

Last Updated: 13.08.2023

1. Introduction
Welcome to TicketsFest! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and services. By using TicketsFest, you agree to the practices described in this Privacy Policy. Your privacy is important to us, and we are committed to safeguarding your personal information.

2. Information We Collect
We collect various types of information to provide and improve our services.
This includes:
– Personal Information: Information you provide during account registration and ticket purchases, such as your name, email address, phone number, and payment details.
– Transaction Information: Details about the events you attend, tickets purchased, and payment history.
– Usage Information: Data about your interactions with our platform, such as the pages you visit, your IP address, browser type, and device information. – Communications: Correspondence between you and TicketsFest, including emails and messages exchanged through our platform.
– Location Information: If enabled, we may collect your device’s location to provide relevant event information.
– Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about user behavior.

3. How We Use Your Information
We use the collected information for various purposes, including:
– Providing and Improving Services: To facilitate ticket purchases, deliver event information, and enhance our platform’s functionality.
– Personalization: Tailoring our services to your preferences and interests.
– Communication: Sending transactional and promotional emails, responding to inquiries, and providing customer support.
– Analytics: Analyzing user behavior to improve our services, user experience, and security.
– Legal Compliance: Fulfilling legal obligations and addressing disputes or violations.

4. Information Sharing
We may share your information with:
– Event Organizers: To provide you with tickets and event-related information.
– Service Providers: Third-party partners who assist in processing payments, delivering emails, and providing technical support.
– Legal Authorities: When required by law or to protect our rights, safety, and security.
– Affiliates and Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Your Choices
You can:
– Access and Update Your Information: Log in to your account to view and edit your personal information.
– Communication Preferences: Manage your communication preferences or opt out of promotional emails.
– Cookies: Adjust your browser settings to control the use of cookies and similar technologies.

6. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee complete security.

7. Children’s Privacy
TicketsFest is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Check this page periodically for updates. Your continued use of TicketsFest after changes indicates your acceptance.

9. Contact Us
For any questions or concerns about our Privacy Policy or your personal information, please contact us at [email protected]. Thank you for choosing TicketsFest. Your privacy and trust are of utmost importance to us. This Privacy Policy is effective from the date of its last update.