Privacy Policy

1. Introduction

Welcome to TicketsFest.EU! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and services. By using TicketsFest.EU, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and payment details provided during registration.
• Transaction Information: Details about event attendance, ticket purchases, and payment history.
• Usage Information: Data about platform interactions, IP addresses, browser types, and device information.
• Cookies: Technologies used to enhance browsing and gather user behavior data.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To facilitate ticket purchases and deliver event info.
• Communication: Transactional emails, updates, and customer support.
• Analytics: Improving security and user experience through data analysis.
• Compliance: Fulfilling legal obligations and addressing disputes.

4. Information Sharing

We may share your information with:

• Event Organizers: For ticket verification and event entry.
• Service Providers: Payment processors and technical support partners.
• Legal Authorities: When required by law or to protect our platform's safety.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access or disclosure. However, no online platform can guarantee 100% security.

7. Children’s Privacy

TicketsFest.EU is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.