Last Updated: 13.08.2023
2. Information We Collect
We collect various types of information to provide and improve our services.
– Personal Information: Information you provide during account registration and ticket purchases, such as your name, email address, phone number, and payment details.
– Transaction Information: Details about the events you attend, tickets purchased, and payment history.
– Usage Information: Data about your interactions with our platform, such as the pages you visit, your IP address, browser type, and device information. – Communications: Correspondence between you and TicketsFest, including emails and messages exchanged through our platform.
– Location Information: If enabled, we may collect your device’s location to provide relevant event information.
3. How We Use Your Information
We use the collected information for various purposes, including:
– Providing and Improving Services: To facilitate ticket purchases, deliver event information, and enhance our platform’s functionality.
– Personalization: Tailoring our services to your preferences and interests.
– Communication: Sending transactional and promotional emails, responding to inquiries, and providing customer support.
– Analytics: Analyzing user behavior to improve our services, user experience, and security.
– Legal Compliance: Fulfilling legal obligations and addressing disputes or violations.
4. Information Sharing
We may share your information with:
– Event Organizers: To provide you with tickets and event-related information.
– Service Providers: Third-party partners who assist in processing payments, delivering emails, and providing technical support.
– Legal Authorities: When required by law or to protect our rights, safety, and security.
– Affiliates and Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Your Choices
– Access and Update Your Information: Log in to your account to view and edit your personal information.
– Communication Preferences: Manage your communication preferences or opt out of promotional emails.
6. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee complete security.
7. Children’s Privacy
TicketsFest is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
9. Contact Us